Frequently Asked Questions

The best way to schedule an appointment is to call 517-344-0913, if you are directed to the voicemail please leave your name, phone number, and reason for calling and we will give you a call back to schedule an appointment. We offer both in person and online services. 

Please bring your insurance card, and your driver's license or government identification to your first appointment. 

For youth under age 18, please bring copies of all legal guardians driver's license or government identification. For families with custody agreements, please bring copies of the legal documentation to the first appointment.

We have two locations, we are located on the 2nd floor of the Sky Professional Suites in Suite 210B at 300 W Washington Ave. Jackson, MI and 321 S Main St. Room 217  Ann Arbor, MI 48104. 

For the Jackson office, we ask that you sit in the waiting room and your counselor will come out to greet you when they are ready, you do not need to check in at the desk. 

For the Ann Arbor office, we ask that you take a seat in the hallway in the seats at the top of the stairs and your counselor will come out to greet you when they are ready. 

TherapyPortal.comYes! You can provide and share information with your therapist via our patient portal. After scheduling with a therapist, when you provide a valid email address you will receive access to the portal. Through the portal you will be able to see your scheduled appointments, sign documentation and share documentation with your therapist. To log into the portal visit TherapyPortal.com.